2022-06-03 15:31:30 +02:00

3.0 KiB

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Bug report Create a report to help improve the patcher [BUG] try to name your bug

Before posting any bug issue, please make sure you have patched a clean VideoStation / AME install by doing the following:

  • Uninstall VideoStation (keep your library)
  • Uninstall Advanced Media Extensions
  • Re-install VideoStation (it should also ask to install Advanced Media Extensions)
  • Run the patch

System details

  • Synology model: [Synology NAS model]
  • DSM version: [version]
  • SynoCommunity FFMPEG Version: [version]
  • VideoStation version: [version]
  • Advanced Media Extensions version: [version / "none" if you don't have it installed]

Describe the bug A clear and concise description of what the bug is.

Provide Log files

  • Start the video on VideoStation, wait for the video to play and put the browser in background (keep the video playing)
  • Connect through SSH (help)
  • Switch to root user: sudo -i

ffmpeg.log (containing the ffmpeg-wrapper execution logs)

  • Go to the temporary directory: cd /tmp
  • Type ls -al | grep ffmpeg to list all files containing "ffmpeg" and check you have one named ffmpeg.log
  • Type tail -200 ffmpeg.log to print the last 200 lines to the console
  • Copy paste those lines in a new gist
  • Add the gist link to the issue

ffmpeg-xxxx.stderr (containing chunks transcoding operations)

  • When you ran ls -al | grep ffmpeg you should have seen another file that looks like ffmpeg-FFMxxxx.stderr
  • Type tail -100 ffmpeg-xxxx.stderr (replacing the filename by the correct one)
  • Copy paste those lines in a new gist
  • Type head -300 ffmpeg-xxxx.stderr (replacing the filename by the correct one)
  • Copy paste those lines in another new gist
  • Copy paste all the gists links in the issue

gstreamer.log (containing the ffmpeg-wrapper execution logs)

  • Go to the temporary directory: cd /tmp
  • Type ls -al | grep gst to list all files containing "ffmpeg" and check you have one named ffmpeg.log
  • Type tail -200 gstreamer.log to print the last 200 lines to the console
  • Copy paste those lines in a new gist
  • Add the gist link to the issue

gstlaunch-xxxx.stderr (containing chunks transcoding operations)

  • When you ran ls -al | grep gst you should have seen another file that looks like ffmpeg-FFMxxxx.stderr
  • Type tail -100 gstlaunch-xxxx.stderr (replacing the filename by the correct one)
  • Copy paste those lines in a new gist
  • Type head -300 gstlaunch-xxxx.stderr (replacing the filename by the correct one)
  • Copy paste those lines in another new gist
  • Copy paste all the gists links in the issue

Additional context Add any other context about the problem here.